Event Frequently Asked Questions
Answers to the most commonly asked questions (also known as FAQ’s) about participating in a Bashar event. We want everyone to enjoy the event, and we believe this information is a good first step to doing so!
Live Events
When and where are your next events scheduled?
You can find a list of all scheduled events here. If you don’t see event details listed, it is because we are still working to confirm those details. As soon as they are confirmed, we will post the details. Also, we try to list all upcoming event locations so that you can at least begin planning your trip.
Can my child(ren) attend?
In order to provide the best experience for all attendees, we require children to be at least 12 years of age and able to sit quietly through the entire session. Children will need a ticket to attend the event. If you purchased a ticket for your child, but they do not meet these requirements, please open a ticket and we will assist you.
What is the flow of these events?
Events will follow the same format we have had since the 80s. We will begin with Bashar’s monologue where he is teaching us about the session topic, followed by the live interactions and Ask Bashar questions. Next, we will open the sessions up to the questions submitted by our live stream audience, read by April Rochelle. At the end, Bashar will integrate the sessions’ teachings with an exercise or meditation to help us take the next steps to prepare for contact!
Event handouts
If you are joining us via live stream, we will post a link to view any handouts there may be for that event. If you are joining us in-person, you will have access to the handout as part of the BasharTV recording, under the Resources area of the product page.
What to expect when I attend an event?
Upon arrival, you will need to check in at registration before you can explore the building. After that, you can feel free to walk around and look at our available crystals and shirts, or talk with other Bashar fans. When the theater doors open, you may be seated and we will begin. Once we begin, Bashar will greet the audience, then lecture on the topic. After that, we will begin the question and answer segment with questioners who were selected in our raffle to ask Bashar a question. At the end of the session, Bashar will close with a meditation or exercise that will help us integrate the lesson into our lives. When the session is over, you may mingle with others or purchase merchandise until we must close our doors.
I purchased a ticket for the upcoming event, but something has come up, and I can’t attend.
Please open a ticket. While our policy is that all sales are final, in some extraordinary circumstances, we are able to work with you. Another option is to sell your ticket to a friend or family member. If you decide to do this, please email us to make sure it is still possible with our current ticketing system. Thank you.
Live Stream
How do I sign up for the live video streaming event?
Go to https://tv.bashar.org and scroll to "Bashar's Upcoming Live Streams" to click on the upcoming event. After selecting your ticketing option, you will be prompted to create an account or login to make your payment.
What is the flow of these events? Is it the same as in-person events?
Yes, events will follow the same format we have had since the 80s. We will begin with Bashar’s monologue where he is teaching us about the session topic, followed by the live interactions and Ask Bashar questions. Next, we will open the sessions up to the questions submitted by our live stream audience, read by April Rochelle. At the end, Bashar will integrate the sessions’ teachings with an exercise or meditation to help us take the next steps to prepare for contact!
I purchased a live stream ticket for an in-person event. Why don’t I have access to the live stream yet?
If you registered for the live stream of an in-person event, but do not have access to the BashartV live stream page, please ensure that you're logged into your BasharTV account. If you are logged in, and you don't have access, please open a support ticket for help.
What to expect when I attend an event?
Once you join the live stream event page, you will be able to chat with other attendees or post your question to be considered for the Q&A segment. Once we begin, Bashar will greet the audience, then lecture on the topic. After that, we will begin the question and answer segment consisting of live interactions with questioners who were selected in our raffle to ask Bashar a question. Afterward, April will ask questions submitted by our live stream audience. At the end of the session, Bashar will close with a meditation or exercise that will help us integrate the lesson into our lives. When the session is over, you may exit the website or stay and watch the free replay.
Will live stream attendees be able to ask Bashar questions?
Yes, we will paste a link into the chat where a question can be submitted during the broadcast. Please note, Bashar will not have time to answer all live stream questions during the event, and we cannot guarantee that your question will be chosen.
Will I be able to re-watch the event after its broadcast?
After the live presentation, there will be a free replay period that will begin only a few moments after the end of the live event. Then, the recording will be available for purchase on Sunday at 9am Pacific Time. If you are unable to attend the live event, we suggest waiting to purchase the recording instead.
What if there is an interruption in the transmission during the event?
Streaming-Only Events
If we experience any interruption in our streaming-only events (no in-person audience, online only), we will make an announcement regarding how we will handle the interruption. If you experience an issue on your end while the live event is in progress, please refresh your browser. Then, you can choose to rewind to the point where you left, or you can watch it during the encore presentation.
Who handles support for the live-streaming events?
We have a team member ready to help via the chat feature during the event. If you cannot log into your BashrTV account, please open a support ticket immediately. Do not wait until the morning of the event as wait times will be much greater.
Does my live stream ticket include a discount on purchasing a copy of the event?
Sorry, the price of the ticket includes access to the live stream and an opportunity to watch the encore presentation afterward only. If you purchase the bundle for that event, it includes the live stream and the recording.
Encouragement of copyright violations.
Encouragement of violating international copyright laws, will result in your removal from the stream, without refund. This includes sharing links to any forum associated with such violations.
**Important Note**
Any negative comments about the attributes of a questioner will result in a first warning. Continued poor behavior will result in removal from the event, without a refund.
DRM Playback & Troubleshooting
To help protect our copyrighted content, BasharTV live streams and recordings are now secured using DRM (Digital Rights Management) technology. While most viewers will not experience any issues, certain browsers, devices, software, or display configurations may occasionally interfere with playback.
If you experience buffering, freezing, black screens, audio-only playback, or playback errors, please try the following troubleshooting steps before contacting support:
Recommended Browsers
For the best viewing experience, we recommend using the latest version of:
- Google Chrome
- Microsoft Edge
- Safari (Mac/iOS)
Please ensure your browser is fully updated before the event begins.
Basic Troubleshooting
If playback is not working correctly:
- Refresh the page
- Close and reopen your browser
- Restart your device
- Try another supported browser
- Test playback in an Incognito/Private browsing window
- Disable VPN services
- Disable browser extensions or ad blockers
- Close unnecessary applications and browser tabs
External Displays & Multiple Monitors
Some DRM-protected streams may experience issues when:
- using multiple monitors
- connecting to TVs or projectors
- using HDMI adapters or docking stations
If playback fails, please disconnect external displays and try again.
Screen Sharing & Recording Software
Certain applications may interfere with DRM-protected playback, even if they are simply running in the background. This includes:
- Zoom
- Discord
- OBS
- Loom
- Microsoft Teams
- Screen recording or screen-sharing software
Please fully close these applications before viewing your stream or recording.
Mobile Devices
If you experience issues on a computer, try viewing from:
- a smartphone
- tablet
- another internet connection
- mobile data instead of Wi-Fi
Live Stream Stability
A stable internet connection is important for live events. For best results:
- use a strong Wi-Fi connection
- avoid heavy internet usage on your network during the event
- restart your modem/router if needed
Still Need Help?
If you continue to experience playback issues, please contact our Support Team and include:
- your device type
- browser name/version
- screenshots of any error messages
- a description of what happens during playback
This information helps us resolve issues as quickly as possible.
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