Answers to the most commonly asked questions (also known as FAQ’s) about participating in a Bashar event. We want everyone to enjoy the event and we believe this information is a good first step to doing so!
How do I sign up for the live video streaming event?
Click the Live Stream button for an event and follow the on-screen prompts to complete the ordering process via Crowdcast. Once you have purchased the live stream, please return to your Crowdcast account on the day of the event to participate. To learn more about the Crowdcast live streaming experience, please take a moment to review their Attendee Quick Reference Guide.
Why is the start time on my ticket different from the website?
We open up the streaming event early so that we can setup and test our equipment. You not be able to see the venue, during this time, but you will be able to log in and chat with other viewers, if you would like.
Will live stream attendees be able to ask Bashar questions?
Yes, you can use the new chat system to submit your question during the broadcast. Please note, Bashar may or may not answer live stream questions during the event and and we cannot guarantee that your question will be chosen.
Will I be able to re-watch the event after its broadcast?
The streaming-only events (no in-person audience, online only) will be available for replay until Sunday at 9am (Pacific Time). Also, the recording will be available for purchase on BasharTV within approximately 24 hours after the end of the event. These events are priced lower, due to the replay restrictions.
What if there is an interruption in the transmission during the event?
If we experience any interruption in our streaming-only events (no in-person audience, online only), we will make an announcement regarding how we will handle the interruption. If you experience an issue on your end, you will still have until 9am Sunday (Pacific Time) to watch the replay.
Who handles support for the live streaming events?
We have a team member ready to help via the chat feature during the event. If you cannot log into your Crowdcast account, please contact Crowdcast immediately, for support. Do not wait until the morning of the event as wait times will be much higher. If you need assistance not regarding Crowdcase, simply email us at email@example.com for assistance.
Does my live stream ticket include a discount on purchasing a copy of the event?
Sorry, the price of the ticket includes access to the live stream and an opportunity to replay the event afterwards only. As we work to reduce the cost of the live stream, we do expect to pass along those savings. Thank you for your patience.
Encouragement of copyright violations.
Encouragement of violating international copyright laws, will result in your removal from the stream, without refund. This includes sharing links to any forum associated with such violations.
Any negative comments towards the attributes of a questioner will result in a first warning. Continued poor behavior will result in removal from the event, without refund.